Legal Notice & Privacy Policy
Business name
Katy’s Place Counselling (trading under Hummingbird Holistic Therapies)
Contact details
katy@hummingbird-holistics.co.uk
Regulatory authority
I am a member of the British Association for Counselling and Psychotherapy (BACP) and work in accordance with their BACP Ethical Framework for the Counselling Professions. My membership number is 01032457.
Professional indemnity insurance is in place for the services provided by Hummingbird Holistic Therapies.
Complaints
If you have concerns about the service provided, please contact me directly in the first instance. Information about the BACP complaints process can be found on the BACP website.
Privacy policy
Your privacy is extremely important to me and I will only use your data in concordance with the reasons you provided it to me.
I keep data safe and secure. I am registered with the Information Commissioner’s Office.
Data controller
Hummingbird Holistic Therapies
Katy Rawson, katy@hummingbird-holistics.co.uk
Personal data collected
Basic details: name, date of birth, address, phone number, email address
Health and medical details: GP surgery and contact details, emergency contact details, health conditions and medication.
Session Notes: Brief notes may be taken during or made after our sessions outlining the themes, goals, and content of our work
Purpose of collecting data
For administration purposes, such as appointment attendance.
For safeguarding purposes, in case of high risk safeguarding concerns being raised.
Confidentiality
Information shared in our sessions is treated confidentially, except where there is a legal, ethical, or safeguarding reason to share information.
Complaints procedure
If you have any concerns or complaints about how your data has been handled, please contact me via email: katy@hummingbird-holistics.co.uk.
How Long Information Is Kept
Records are retained in accordance with professional and legal requirements and are securely destroyed when no longer required. I am required to retain notes for seven years after the final date of our last session.
Your Rights
You have the right to request access to your personal information, request corrections, ask for information to be deleted in certain circumstances, and make complaints about how your data is handled.
Website Analytics and Cookies
This website may use cookies and analytics services to understand how visitors use the site. Further information can be found in the Cookie Policy.
